{"id":37,"date":"2026-10-26T21:38:07","date_gmt":"2026-10-26T20:38:07","guid":{"rendered":"https:\/\/okosvalasztas.com\/elallasi-jog\/"},"modified":"2026-10-27T03:39:27","modified_gmt":"2026-10-27T02:39:27","slug":"elallasi-jog","status":"publish","type":"page","link":"https:\/\/veloura.hu\/en\/elallasi-jog\/","title":{"rendered":"Right of withdrawal and returns"},"content":{"rendered":"

14-day right of withdrawal<\/h2>\n

As a consumer, you may withdraw from the purchase without giving any reason within 14 days of receiving the product. You may also exercise the right of withdrawal between concluding the contract and receiving the product.<\/p>\n

How to withdraw<\/h2>\n
    \n
  1. Send us a clear statement by e-mail to the address given on the Contact<\/a> page. You may use the model form below, but it is not mandatory.<\/li>\n
  2. Please return the product within 14 days of notifying us of your withdrawal, to the Hungarian address we give in our reply to your withdrawal.<\/li>\n
  3. You bear the direct cost of returning the product.<\/li>\n<\/ol>\n

    Refund<\/h2>\n

    We refund the purchase price within 14 days of receiving your withdrawal, using the same payment method as the original one (to your card for card payments), and by bank transfer to the account you specify for cash on delivery. We may withhold the refund until we have received the product back or until you prove that you have sent it back. If the value of the product has diminished as a result of handling beyond what is necessary to establish its nature, characteristics and functioning, we may charge the amount of the diminished value.<\/p>\n

    Exceptions<\/h2>\n

    The right of withdrawal does not apply to sealed products that are not suitable for return for health protection or hygiene reasons once unsealed, if you have opened the packaging.<\/p>\n

    Model withdrawal form<\/h2>\n

    To: the operator of the VELOURA online shop<\/p>\n

    I hereby give notice that I withdraw from my contract of sale of the following product(s):
    Product name(s): \u2026\u2026\u2026\u2026
    Order number: \u2026\u2026\u2026\u2026
    Ordered on \/ received on: \u2026\u2026\u2026\u2026
    Name of consumer: \u2026\u2026\u2026\u2026
    Address of consumer: \u2026\u2026\u2026\u2026
    Bank account number for the refund: \u2026\u2026\u2026\u2026
    Date: \u2026\u2026\u2026\u2026
    Signature (only if this form is notified on paper): \u2026\u2026\u2026\u2026<\/p>","protected":false},"excerpt":{"rendered":"

    14 napos el\u00e1ll\u00e1si jog Fogyaszt\u00f3k\u00e9nt a term\u00e9k \u00e1tv\u00e9tel\u00e9t\u0151l sz\u00e1m\u00edtott 14 napon bel\u00fcl indokol\u00e1s n\u00e9lk\u00fcl el\u00e1llhatsz a v\u00e1s\u00e1rl\u00e1st\u00f3l. Az el\u00e1ll\u00e1si jogot a szerz\u0151d\u00e9s megk\u00f6t\u00e9se \u00e9s a term\u00e9k \u00e1tv\u00e9tele k\u00f6z\u00f6tti id\u0151szakban is gyakorolhatod. Hogyan \u00e1llhatsz el? K\u00fcldj egy\u00e9rtelm\u0171 nyilatkozatot e-mailben a Kapcsolat oldalon megadott c\u00edmre. Haszn\u00e1lhatod az al\u00e1bbi mint\u00e1t is, de nem k\u00f6telez\u0151. A term\u00e9ket az el\u00e1ll\u00e1s…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-37","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/veloura.hu\/en\/wp-json\/wp\/v2\/pages\/37","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/veloura.hu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/veloura.hu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/veloura.hu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/veloura.hu\/en\/wp-json\/wp\/v2\/comments?post=37"}],"version-history":[{"count":3,"href":"https:\/\/veloura.hu\/en\/wp-json\/wp\/v2\/pages\/37\/revisions"}],"predecessor-version":[{"id":178,"href":"https:\/\/veloura.hu\/en\/wp-json\/wp\/v2\/pages\/37\/revisions\/178"}],"wp:attachment":[{"href":"https:\/\/veloura.hu\/en\/wp-json\/wp\/v2\/media?parent=37"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}